Trust & compliance

Privacy policy

Last updated: 1 Nov 2026

Draft for counsel review. This text is a working framework prepared by the product team and not yet approved by legal counsel; it is not a contractual commitment until approved.

What we collect

Account data: name, email, phone, language.
Waqf data the user uploads: deeds, conditions, beneficiaries, leases, books.
Waqf-check and quote request data from the public site.
First-party usage measurement of the public site: pages and buttons, without cookies or IP addresses, using a daily non-reversible token.

Why

To deliver, operate and secure the service, to communicate about your requests and account, and to improve the site. We do not sell data or share it with advertisers.

Who can see it

People the trustee has granted access, within their role, with every access logged. The Qayyim team sees data when support is requested or during a waqf check with explicit consent, and contact details to manage the account.

Sub-processors

Hosting and databases inside the Kingdom; automatic deed reading through a language-model provider that receives deed pages for reading only, without storage for training, under its agreement. The approved sub-processor list is published within the data processing agreement.

Retention and rights

Waqf data is kept for the subscription and afterwards for the statutory periods applying to waqf records. You may access, correct, export and request deletion within statutory obligations, through the support email.

For contractual and legal enquiries: through the quote request page or the support address in your contract.